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Ladies and gentlemen! Mrs. Jaroslava from Kolín stayed in your facility. It was not an easy and simple matter for our family to remove her from her family environment, but unfortunately it was the only best and necessary alternative for her further life. However, with all the misfortune, we were lucky enough to be able to place her with you. However, she has not been able to enjoy many things and appreciate the advantages of staying with you properly. We, however, have become increasingly aware of how well she is cared for and that we really could not have chosen better. Whether it was the meals, the accommodation, the care from the staff and at the beginning the freedom to move around the building and garden and other possible activities and services. We realised how well you do it most when, after about a year, a little worried about how she would react, we took Mum home to Cologne to her beloved garden, where we made coffee and cakes in beautiful weather. After asking how she liked it, she said, "I want to go home." We were a little surprised, but had to state with some regret that home for her was not in Cologne, but in Philippi, and that was a good thing. Fate has ended our mother's stay in your home, and we have no choice but to thank you most sincerely on behalf of our entire family and wish you every success and happy clients in your meritorious work.
Bohuslav K.
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Dear Mrs. Koutová, I would like to thank you all for taking care of my mother, Mrs. Blanka. I am very pleased that every visit she is well-groomed, well-groomed, smiling. Thank you very much to all the staff, everyone is always smiling, kind, helpful, patient. Not only during visits but also on the phone. Someone from the staff always helps my mother with the phone calls. It's admirable with such a hard, strenuous and demanding job in caring for clients (physical and mental) to always be in good spirits. And doing extra work - washing the mobile phone case, describing the rabbit that Mummy is always with at night ........ We all have a good feeling about the atmosphere at home - you can tell a good workplace climate, it's certainly a credit to the management. On Sunday we had mum at home for a while, she was happy. She asked what time she was going back home. She's at home with you and that's a nice message for us. On her return, the carer again received her with a smile. Mum also praised the kitchen. In terms of hygiene, the care is also of a very high standard. I wish you all good health, peace and well-being. Blanka K.
Blanka K.
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Our heartfelt thanks to all who took care of our mother and gave her exemplary care until her last moments. We greatly appreciate your patient and responsive approach and the energy you devote to making your clients feel comfortable and almost at home. Sincerely, Josef P.
Josef P.
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Dear Director, I would like to thank not only you, but also all the employees of Filipov. It is not easy to find the right words when someone close to you passes away and a big empty space is left. But it is not so empty - it is full of sadness, pain and doubts whether you have done your best. Thanks to you, I am spared these doubts. My mother spent ten years and nine days in Philippi and I must admit that at first my feelings were mixed. I wanted to be close to her, but I would never have been able to give her the care she received from you. I know best myself that it was not easy to meet her demands. The work of your entire team requires a great deal of patience, various expertise and not least physical ability. For us, the loved ones of your clients, your efforts are also very important, so that the insidious disease does not take away the last vestiges of their dignity. I wish everyone else to be lucky enough to entrust their loved ones to your kind care. Unfortunately, your capacity is not unlimited. I would like to express my admiration and thanks to all of you.
Monika M.
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Dear Director, Dear staff, we would like to express our gratitude to you through the following lines for the care of our mother Maria, who spent the last years of her life in your facility - Filipov. The very place in which your facility is located is very pleasant and peaceful. You have managed to transform a historic building in the quiet location of Filipov Castle Park into a cosy, homely environment, which is sensitively adapted to the long-term stay of elderly people in various stages of illness. Allow us to express our sincere thanks to the entire team for the many years of dedicated and caring care provided to our mother. A big thank you to all the nurses, nursing assistants and caregivers for their willingness and efforts throughout. We really appreciate all their hard, strenuous and exhausting work and we are very happy that our mum was able to spend her last moments here and not in hospital. Thank you again to all of you, from the management, to the nursing staff in the kitchen and the people who take care of the maintenance of the entire facility. We wish you to continue to maintain a positive attitude, motivation, enthusiasm and plenty of empathy, which will help you to continue to care for and look after your clients to such a high standard. We hope you will be pleased to know that from our family's point of view, we consider ourselves fortunate that our mother was able to spend her last years of illness in your facility. Our memories of her will always be connected with you. Thank you ... Ivana F. and family, David H. and family
Ivana F. and family, David H. and family