Hello Director, I would like to thank all your staff who have been caring for my husband M.H. since 15.7.2021. Thank you and have a nice day.

Dear Director, thank you for inviting me to Alzheimer's Day. I enjoyed the event very much and it was very beneficial for me to see what you are able and willing to organize for your patients. It is unbelievable. On behalf of our family, I want to thank you and your staff so much for all that you do and especially how you do it in the difficult care of our patients. Best regards and good day to you Josef Tlusťák

Dear Director, I would like to thank not only you but also all your staff for taking care of my mother. She had been a client of yours since December last year and in early October this year, after a brief hospitalization in the neurological ward, she was transferred back to your facility in a serious condition, where she unfortunately died. I kept in contact with my mother by phone throughout her stay with you, as it was not entirely easy for me to visit her more often than about once a month. I live 200 miles away, I am not motorised and due to the corona situation visits were limited. I can say with certainty, however, that you have ensured her a joyful fulfillment of the end of her life and, most importantly, a dignified and peaceful life with your wonderful and kind approach. I could name more staff but unfortunately I didn't write their names down, but I do remember Nurse Veronica. I had the opportunity to communicate with her several times during previous visits and I appreciate her attitude, humanity, empathy and kind words. Also the three nursing assistants, deserve special thanks. I am extremely grateful that I was allowed to be there for the last weeks of my mother's life at any time and for any length of time, but what is extremely important to me is that I felt the participation and emotional support of the entire staff until the very last moment. I would like to highlight the work of your staff not only on the 1st floor where mum was placed. I was touched when I found out that staff from other floors also came to see her, say hello or speak to her. In the last few days you provided her with a canary which was brought to her room occasionally and continued to stimulate her senses when you took her to cultural programmes etc. As I have spent more time in your facility in recent weeks, I can say with respect and great gratitude that you should be a role model for all other facilities that care for seniors, as well as hospitals. I think that like everywhere else, you are an understaffed workplace, the staff are certainly overworked, they have their problems, but they try to do their best, they always find time for a few kind words, a nice smile. Working with such severely ill people is extremely challenging in every way, but your clients have their time filled with a variety of activities, which is absolutely the best. I would also like to thank you, the director, as well as the station nurse for your concern and finding ways to improve the last moments of the mother. I would very much like your work to be adequately appreciated and if it were in my power, I would treat each of you to at least a 2-week mandatory relaxation stay once a year where you too could totally switch off and have someone look after you. Sincerely and from the bottom of my heart I would like to wish the whole team especially good health, good personal happiness, energy, success, patience, love and strength so that you can continue to give a lot of yourselves to others. You are doing a wonderful job. With warm regards and respect Inka Rábeková

Dear Director, we would like to thank you personally and the entire staff of ALZHEIMER HOME Zlín for us and our entire family from the bottom of our hearts for the care you gave to our father at the end of his life. In your facility he found incredible personal care, human and above-standard approach and understanding for his complex life situation. It is not always the case, but your staff does not just do their job as a job, but literally as a life's mission, and it shows in their work and attitude. The attendance of your staff at our Dad's final farewell and the floral tributes on the occasion speak volumes. There was also an opportunity to have a human conversation about our dad's life at your facility and to better know and understand what he was going through during his complicated illness. Thank you again for everything and we wish you much patience and success in your next difficult job, so that other family members of your patients will feel as good and beautiful about your work as we do. Best regards and best wishes Josef and Zdeněk Tlusťák

Hello, Madam Magistrate, let me express my gratitude and appreciation and thank your doctors, nurses and especially the nursing staff who took care of my mother. The attitude towards my mother was exemplary, with everyone showing her willingness, understanding and kind care. It is well known that in difficult times of illness such things are essential. However, they certainly cannot be taken for granted, even though it is obvious to the staff at your centre in Alzheimer Home Zlín that this is an integral part of their care for their clients. I appreciate their work very much and I appreciate immensely that despite the prolonged mental and physical stress they are exposed to, they maintain their humanity and kindness. With respect and thanks to M. N.